Last Updated: June 12, 2025

1. Introduction TrueMed Cosmetics Trading LLC ("we," "our," or "us") is committed to protecting the privacy of our business partners, clients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our website and in the course of our distribution and marketing activities.

2. Information We Collect We may collect personal information in various ways, including when you enter into a distribution agreement with us, contact us for inquiries, or interact with our marketing materials. The types of personal information we may collect include:

• Business Contact Information: Name, job title, company name, email address, phone number, and business address.
• Financial Information: Bank account and payment details for processing transactions.
• Transactional Information: Details about the products you order and the transactions you conduct with us.

• Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

3. How We Use Your Information We use the information we collect for various purposes, including:

• To enter into and manage our distribution agreements with you.
• To process your orders and deliver our products.
• To manage payments, fees, and charges.
• To provide you with marketing materials and information about our brands.
• To comply with our legal and regulatory obligations.
• To improve our services and product offerings.

4. Data Sharing and Disclosure As a distributor operating across the GCC, we may share your information as follows:

• Within the TrueMed Group: For administrative and operational purposes.
• With Our Brand Partners: To the extent necessary for marketing and sales reporting.
• With Third-Party Service Providers: We partner with established local distributors, logistics companies, and financial institutions. We will only share information necessary for them to perform their services and under strict confidentiality agreements.
• In Accordance with Our Operational Models:
  • Saudi Arabia: Information may be shared with our local distribution partners for logistics and collection purposes.
  • Qatar and Kuwait: Information may be shared with local teams for marketing support and training.
• For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities.

5. Data Security We have implemented appropriate technical and organizational security measures to protect your personal information from accidental loss, unauthorized use, access, alteration, or disclosure.

6. Your Legal Rights Under the UAE's PDPL and other applicable data protection laws, you may have the right to:

• Request access to your personal data.

• Request correction of the personal data that we hold about you.

• Request erasure of your personal data.

• Object to processing of your personal data.

• Request the transfer of your personal data to another party.

7. Contact Us If you have any questions about this Privacy Policy or our privacy practices, please contact us at: TrueMed Cosmetics Trading LLC, Dubai, UAE.